Refund Policy

This document was last updated on June 30, 2017

We are so convinced you will absolutely love our products that we offer a risk-free money back guarantee. If you are not satisfied for any reason simply return the product within 60 days of making your purchase and you will receive a full refund.

Return Instructions: 

1. Print out a copy of your Order Confirmation as your receipt and proof of purchase. You will find it in your order confirmation email. Please note that your Order Confirmation is required for processing any returns or exchanges. 

2. Place your item(s) along with your Order Confirmation, and your return Packing Slip Form into a sealed box or package. Click here to download your return Packing Slip Form.

Address package and ship to: 

Elixirpure Inc
Returns Department, 
807 Airport Access Road, Unit D, 
Traverse City, MI 49686.

3. To ship your package: You may use any parcel service provider to send your item(s) to Elixirpure. We will not assume transport charges for any items returned. 

4. Please note, you must complete the left portion of the Elixirpure Return Label and submit it within 60 days of your purchase.  Include your name, address, ZIP code, Order Number, and your optional reason for return.

5. Once your package arrives, please allow 7-10 business days for your refund to be processed after it has been received by us. Once your refund has been processed notification will be sent to the email address you provided when your order was placed.

6. Late or missing refunds (if applicable)
If you have done all of the above and you still have not received your refund after 7-10 business days, please contact us by submitting a ticket via our support desk at https://support.elixirpure.com/