FAQ's

Can I use a promotion code? 
Of course. Simply use it during check  out of your product.

How soon do you ship out orders? 
We ship out orders during
normal work days, 24 hours after your order has been received.
Please expect slightly longer fulfillment times during the holiday season.

What if my product is out-of-stock, or back ordered?
A representative from our Customer Service team will contact you to
provide possible options, or a refund for the out-of-stock item(s). 

How secure are my order transactions?
All transactions are encrypted with the use of a Secure Socket
Layer (SSL) Certificate to protect sensitive information such as
usernames, passwords, and credit card numbers. 

What countries do you ship to?
We ship to anywhere in the USA.

Do you ship to P.O Boxes?
Yes.

How do I track my order?
Use the tracking number included on your confirmation email. 

What is your refund and return policy?
We are so convinced you will absolutely love our products that we offer a risk-free money back guarantee. If you are not satisfied for any reason simply return the product within 60 days of making your purchase and you will receive a full refund.
https://elixirpure.com/pages/returns